Windows Autopilot requires strict uniqueness at the hardware hash level for each device to enable successful registration. ![]() ![]() Specifically, OEM requirements include strict uniqueness across motherboards, MAC addresses, and so on. Repairing Autopilot enrolled devices is complex, as it tries to balance OEM requirements with Windows Autopilot requirements. This document offers guidance for Windows Autopilot device repair scenarios that Microsoft partners can use in Motherboard Replacement (MBR) situations, and other servicing scenarios.
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